Refunds & Shipping

Refund Policy

We take great effort to ensure every guitar is described accurately, supported by pictures to help you get a thorough understanding of all guitars and their condition. All items included within the sale (e.g. cases, certificates, paperwork, trem arms, candy) will be detailed in the description or photos if they are included within the sale. It is the buyers responsibility to return guitars safely and for them to be received in identical condition. Charges may be applied to compensate any further damage occurring from return transit. A shipped guitar can be returned for other reasons if the guitar is received within 14 days of original purchase date and in identical condition. The buyer is responsible for all postage any other associated costs (e.g. import duty tax etc)..

Shipping Policy

All guitars will be sent via tracked delivery and packaged securely using an appropriate box and materials.International shipping may be subject to import duties or other taxes. The buyer is responsible for thesecosts and should check costs prior to buying. We try to dispatch all orders up to 3 business day.